Terms of Service

These terms govern use of RMS Infosolution websites, software, and reputation-management services. Specific client services, pricing, service levels, and cancellation terms should be stated in a separate written agreement.

Authorized use

Clients must have authority to connect each hotel, business profile, review platform, and account supplied to RMS. Clients remain responsible for the accuracy of information and final approval of public responses where approval is required.

Third-party platforms

Google, Booking.com, Expedia, Medallia, and other services operate under their own terms. Availability of an integration may change and is not controlled by RMS Infosolution.

No guaranteed outcome

RMS works to improve response time, reputation management, and digital visibility, but does not guarantee specific ratings, rankings, bookings, revenue, or the removal of reviews.

Acceptable use

Users may not misuse the service, attempt unauthorized access, upload unlawful material, or use RMS to create deceptive or fraudulent content.

Contact

Questions may be sent to sales@rmsinfosolution.com.

These starter terms should be reviewed by qualified legal counsel before public launch.